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Modern personal computers with embedded AI processors in a global market setting
  • Business & Markets

PC Market Returns to Growth as AI Upgrade Cycle Takes Shape

  • July 11, 2024
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The global personal computer market returned to growth in the second quarter of 2024, offering manufacturers a cautiously optimistic signal after a long contraction. Worldwide shipments reached 64.9 million units, representing a 3% increase from the same period a year earlier and the market’s second consecutive quarter of expansion. Apple recorded the strongest growth among the largest vendors, while commercial replacement cycles and rising interest in AI-capable PCs gave the industry a new story to tell. The recovery was real, but uneven, and it remained too early to know how much demand could be attributed to artificial intelligence rather than ordinary hardware renewal.

PC Shipments Recover After a Prolonged Decline

The improvement followed seven consecutive quarters of falling shipments, making even modest growth meaningful for an industry that had struggled with excess inventory, weak demand and difficult economic conditions. Comparisons with a subdued 2023 helped, but the second straight positive quarter suggested that the market had moved beyond its lowest point. Manufacturers and sales channels also benefited from a commercial refresh cycle as organisations began replacing ageing systems, a dependable source of demand in a mature category where dramatic unit growth is uncommon.

Regional performance showed why the recovery should not be overstated. China remained weak and held back the worldwide result. Excluding China, shipments increased by more than 5% year over year, significantly above the global rate. This divergence means vendors cannot treat the rebound as a uniform return to strength. Economic conditions, enterprise spending and local consumer confidence still differ sharply across markets, and those differences can outweigh excitement surrounding a new generation of AI-branded hardware.

Apple Leads Growth While Major Vendors Diverge

Apple increased Mac shipments by 20.8% compared with the second quarter of 2023, the highest growth rate among the leading manufacturers. Its M-series processors have helped the company build a clear proposition around performance and power efficiency, while tight integration between hardware and software gives Apple direct control over the user experience. Those strengths positioned the Mac well as interest shifted toward systems capable of handling more machine-learning tasks locally, although Apple’s result also reflected its particular product cycle and year-earlier comparison.

Lenovo remained the market leader with a 22.7% share and shipment growth of 3.7%. HP followed with 21.1% of the market and increased shipments by 1.8%. Acer recorded a stronger 13.7% rise, while Dell was the only vendor in the top five to decline, falling 2.4% but retaining a 15.5% share. The spread of outcomes shows that a recovering market does not lift every supplier equally. Product mix, channel execution and exposure to different customer groups continue to shape performance.

AI PCs Give the Industry a New Upgrade Narrative

Industry interest is increasingly focused on PCs that can run AI workloads using dedicated processors or other on-device acceleration. The idea offers manufacturers a potential reason for customers to upgrade beyond the conventional improvements in speed, battery life and display quality. IDC linked the market’s renewed momentum to the combination of two quarters of growth, a continuing commercial refresh cycle and enthusiasm around AI PCs. The commercial market was expected to provide the strongest near-term opportunity because businesses can connect AI features to measurable productivity and security goals.

Consumer demand is less certain. Buyers will need useful applications that make local AI hardware feel essential rather than merely new. Apple was expected to help define that narrative through forthcoming products, but it was not alone. Qualcomm, Intel and AMD were all preparing to compete for consumer and business workloads. Their challenge was to show why specialised AI processing improves everyday tasks enough to justify a purchase. Without compelling software, the “AI PC” risks becoming a marketing label attached to a routine replacement cycle.

Higher Configurations Could Improve Market Economics

The recovery also reflected changes in pricing and inventory. Promotional activity supported consumer sales, while the extreme discounting associated with excess stock in the previous year began to fade. As inventories normalised, richer configurations and less aggressive price cuts helped average selling prices rise. That is important for vendors because a mature market does not need explosive unit growth to improve financially; a shift toward more capable, higher-priced systems can support revenue and margins even when shipment expansion remains modest.

Sustaining momentum will depend on more than AI enthusiasm. Manufacturers must convert technical capabilities into reliable experiences, manage regional weakness and avoid rebuilding excess inventory. The second quarter of 2024 showed that the PC market had found a firmer footing, with Apple delivering a particularly strong result. AI may strengthen the upgrade cycle, but the next phase will reveal whether it creates additional demand or simply gives scheduled replacements a more persuasive name.

The most useful measure will be behaviour after purchase. If owners regularly use local assistants, creative features or business applications that rely on the new processors, AI hardware can become a durable basis for differentiation. If those functions remain occasional demonstrations, buyers will continue to choose machines according to familiar criteria such as price, battery life and reliability. Vendors therefore need developers as much as they need chip supply. A healthy software catalogue can turn dedicated acceleration into customer value, while clear performance and privacy explanations can help users understand why processing some tasks on the device matters.

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  • AI PCs
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